Beyond manufacturing — ArcShield provides comprehensive engineering services to ensure your protection devices are correctly specified, installed, and maintained throughout their operational life.
Our PE-licensed engineers perform selectivity and cascading analysis per IEC 60947-2 Annex A, generating coordination tables and time-current curve plots for your distribution design. Deliverables include a complete coordination report with recommended device settings.
We conduct arc flash hazard analysis per IEEE 1584-2018, calculating incident energy at each panel location. Recommendations include device upgrades, current-limiting breaker selection, and labeling compliant with NFPA 70E requirements.
Factory-trained field engineers are available in 50+ countries to supervise installation, verify trip unit settings, perform insulation resistance and contact resistance measurements, and conduct functional tripping tests before handover.
Licensed electrical engineers available around the clock for urgent fault diagnosis, protection setting queries, and replacement part identification. Average first response time is under 2 hours, with an 85% first-call resolution rate.
Access over 5,000 technical documents including product datasheets, wiring diagrams, CAD drawings (DWG/STEP), application notes, and installation manuals. All documents are version-controlled and available for download in PDF format.
Annual certification programs for panel builders, installation contractors, and maintenance technicians. Training covers product selection, installation best practices, trip unit programming, and fault diagnosis. Over 10,000 engineers certified globally each year.
Contact our technical services team for protection coordination studies, commissioning support, or training program enrollment.
Talk to Our Engineers